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Chatbot Automation

Chatbot automation is one of the best ways to power up your marketing strategy. Using conversational artificial intelligence (AI), you can engage with your customers 24/7. Rohring Results’ chatbot automation services allow you to keep your business operating even without your constant supervision.



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What Is a Chatbot?

A chatbot is a computer program or software that can simulate and process a human conversation. It uses AI to understand what a person is saying and respond accordingly. Chatbots are used in various industries, such as customer service, marketing, and sales, and it is now being utilized as a strategy by many businesses of all sizes.

What Is Chatbot Automation?

Chatbot automation is the process of using a chatbot to automate tasks. This can be done by programming the chatbot to perform certain actions when triggered by specific keywords or phrases. For example, you can program your chatbot to answer specific questions, like “What’s on your menu?”, “What time do you open?”, “How to order?” and “Do you deliver?”, or simply let it send automated discount codes or promotional messages for your past, inactive clients.

Simply put, we can program it as how you would train your customer service representative when someone asks them a question. This way, your brand continues to engage with potential clients inquiring about your services or products even without a human working behind your account.

Uses of Chatbot Automation for Businesses

There are several ways to integrate chatbot automation for your business, and most of them can benefit your operations massively. Here are some ideas on how to use chatbots for your business:

  • Generate and qualify leads

  • Answer frequently asked questions

  • Collect customer feedback and user data

  • Allow customers to schedule an appointment or make a reservation

  • Add people to your mailing list

  • Allow customers to purchase an item

  • Resolve issues or conflicts with conversational chatbots

Increase Your Conversions with Chatbot Automation Services

Automated chatbots can significantly improve your customer service, allowing you to build trust and relationships between you and your present and potential clients. Aside from the 24/7 engagement, you can also use a chatbot as an upselling or cross-selling tool to increase your revenue. Rohring Results’ chatbot automation services can create a strategy that will fit your business and achieve your desired results.



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How Our Chatbot Automation Works for Your Business

From your potential customer’s first visit to closing a sale, a well-programmed chatbot should be there every step of the way for your consumers, creating an exceptional experience that makes a name for your business.

Rohring Results is all about helping build your brand, earn the trust of your target consumers, and maximize your conversion. That’s why we make sure our chatbot automation services ensure the success of your business.

Benefits of Chatbot Automation

Chatbot automation is not the newest technology, but it’s gaining popularity because of the significant benefits it can provide business owners, especially with customer service and marketing. These benefits include the following:

Step 1

Engage

Utilize personalized chatbot greetings to reach out proactively to visitors. Convert website visits into sales prospects.

Step 2

Nurture

Lead prospects into purchasing by suggesting tailored offers and special promotions.

Step 3

Qualify

Automatically produce and qualify leads with a real-time transfer of high-intent leads to your sales representative.

Step 4

Convert

Allow customers to order, purchase, or schedule an appointment with your business easily with chatbot automation.

  • Better Customer Service

    Automated chatbots can provide better customer service because they can be programmed to answer frequently asked questions. This way, your customers don’t have to wait for a human representative to answer their questions.

  • Increased Lead Generation

    Automated chatbots can help generate and qualify leads for your business. You can program them to ask questions that will help you determine your customer’s needs and budget so that you can save time by only passing on qualified leads to your sales team.

  • Improved Customer Engagement

    You can use chatbots to send automated messages or discount codes to your past inactive clients to re-engage and turn them into active customers again.

  • Improved Marketing ROI

    You can use automated chatbots to segment your audience and send them targeted messages that are more likely to convert. This way, you can save money on your marketing campaigns and get better results.

  • Reduced Bounce Rate

    Whenever prospective customers cannot find the information they need from your web content, your chatbot will supply the necessary information they’re looking for.

Chatbot Automation FAQs

Chatbot automation is a foreign topic to many, so we understand if you have some questions in mind. To help you, we’ve compiled the most commonly asked questions about this service below.


What chatbots do you use?

We mainly utilize MobileMonkey and ManyChat, but we can integrate any chatbot tool of your preference. Simply let us know during our discovery call, and we’ll work on it.


How will the chatbot get the information about our business?

You will have to provide us with all the necessary information needed to set up and program the chatbot. This way, your bot will provide accurate information whenever prospective clients trigger a specific action.


How long do chatbot automation and implementation take?

We cannot give an accurate duration as it depends on the complexity of the job. We recommend you schedule a meeting with us so that we can get an idea of your chatbot automation goals and provide you with an estimated lead time.


Can I target a certain area?

Yes. Your retargeting campaign can be set to any region, state, country, or zip code. Your account manager will closely work with you to designate your campaign to your desired area.


Can a chatbot answer all kinds of questions?

Chatbots usually don’t encounter any problems answering frequent customer requests, but it’s important to have a well-programmed chatbot to avoid errors or issues.


Is my client’s information secure with chatbots?

Data protection and security are not an issue with our chatbot automation services. We make sure that the chatbot we use features end-to-end encryption to guarantee the security of personal data shared between you and your customers.


Can I build my own chatbot?

Yes, of course, but programming and automating it is a different story. It requires a more thorough analysis and attention to detail to avoid errors.


Where can you add automated chatbots?

We can add this program to Shopify, Facebook messenger, websites, and more. If you have a specific application or platform in mind, feel free to contact us so that we can answer you directly.

Ready to Power Up Your Marketing with Chatbot Automation Services?

With chatbot automation, customer service is a breeze. Plus, it can help you generate and qualify leads so that you can focus your sales team’s time on closing deals. If you’re ready to see how chatbot automation services can benefit your business, schedule a meeting with us today. We’ll discuss your goals and create a custom chatbot solution that will take your business to the next level.

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