Terms of Service

Facebook & Other Serviced Social Platforms- The work product includes but is not limited to content creation, scheduling, managing paid advertising, managing chatbots, and optimizing the pages with information and graphics. 

Instagram- The work product includes but is not limited to content creation, scheduling content, managing paid advertising, and to target and engage with online followers that fall within the client’s target audience on the client’s Instagram account. This is accomplished through the use of organic growth methods including but not limited to liking the target audiences’ posts, direct messaging with the target audience, following the target audiences user accounts, and un-following accounts that are not engaging with the client.  

Service- Rohring Results will only be used to implement promotional purposes for your account, graphics, visuals, and content on Social Media.We require your Social Media credentials to run our service because we need access to your Social Media Account’s API. To allow Rohring Results to complete our services, we use your Social Media account in connection with other software  to schedule,analyze, optimize, and target your specific audience to drive desired traffic to your account.The expected number of followers, likes and comments is not guaranteed to you in any way unless specifically stated in your Service Agreement. 

Registration- By subscribing to a specific Social Media monthly term, you must pay for the complete term time before cancelling your subscription. If at any stage you would like to cancel your term please contact support online at Brittany@RohringResults.com and submit your 30 day notice in writing. All services will be paid pro-rated during your 30 day notice.You agree by registering or accepting this agreement that you are at least 13 years of age.You will only use the Rohring Results website in a manner which follows all agreements made with your digital marketing on their Terms of Service page. 

Payment Obligations, Renewals, and Cancellations

Website Development Payment Obligations: A down payment is required to begin development of your website. This is usually 50% of the upfront design fee, unless an alternative contract or proposal specifies a different amount. The outstanding balance on your website is due after the design, navigation and pages have been approved and built. Final payment is due regardless of whether all content for the pages has been sent by the client. This provision is in place to encourage the client to get content submitted promptly so that their site can go live. It also ensures that Rohring Results gets paid for performing their duty under the proposal, despite tardy content from the client. After payment, Rohring Results will still post outstanding content AT NO CHARGE for 3 months. In the event an “under construction” page is posted due to missing content, Rohring Results will post ONE copy of any text/pictures on existing pages only, for up to 3 months after publish date. After the three months have expired, content posted to site will be billable at our current regular hourly rate. If design and navigation changes are requested by client after they have been specifically approved by the client, these changes will be billable at our current regular hourly rate.

Website Development Cancellation: If site design and development work has already begun (such as creating a design concept), then the down payment is non-refundable. Rohring Results may elect at its sole discretion to offer a partial refund depending upon the circumstances.

Stock Photography Payment Obligations: Stock photography includes most photos and/or images not provided by the client. Stock photography purchased on behalf of client for use in website development is billable. This amount is separate from the amount quoted for website design and development. Some pictures are more expensive than others, in which case we will solicit client approval and communicate the cost to purchase photos before purchasing.

Description of Ongoing Costs: There are 2 types of ongoing costs: domain registration/renewal and hosting.

Domain name registration/renewal: This cost recurs annually. Domain name registration gives you exclusive rights to a certain name, such as www.mygroup.org, so that you can use it for your web-based purposes. You are NOT required to register a domain through us, but we strongly PREFER that you do. Many services are not honest in the way they sell names and we spend a lot of time helping people re-secure rights to the name they thought they had already purchased. If you have registered your own name, make sure you have yourself as the Registrant and Administrative Contact with a current, easily accessible email address. This will help to ensure that your domain can be renewed or transferred should the need arise. Domain name registration fees are not refundable.

Hosting: This cost is included with our maintenance. Hosting places the website on a server connected to the web, which allows you to post a website for viewing through a browser. You are NOT required to host through us, but we strongly PREFER that you do. Hosting does not come with domain-based emails, bandwidth, storage space, database and security tools, and other features but can be added if needed. Projects that involve custom programming must be hosted with Rohring Results to ensure the programs that we write will work. If you want to host your site on another server this must be disclosed before we begin programming.

Hosting Renewal Payment Obligations: Your hosting account will be automatically renewed unless you give written notice to Rohring Results fifteen (15) days before the renewal date that you do not wish to renew the account.

Hosting Transfer Payment Obligations: If you wish to transfer your hosting to another provider Rohring Results can, upon request, assist with this. There may be charges related to any transfer that cannot be easily facilitated by providing cpanel access and/or ftp access.

Limited 30-day Money Back Guarantee on Hosting: If you are not completely satisfied with our services within the first 30 days from the opening of the account, you will be given a refund on your hosting fee excluding setup fees and time accrued from setup date. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. If your account has been cancelled by us due to a breach of the terms and conditions on your part, you will not be eligible for a refund. Domain name registration is non-refundable.

Sites NOT Hosted by Rohring Results: Should client decide to host their site on another server, Rohring Results cannot guarantee that all elements of the site will work. Rohring Results will make a reasonable effort to research the problem on the foreign platform to let the client know what we think the problem is. However, we cannot take responsibility for problems caused by or on another hosting server, including but not limited to email, FTP, SSL, database, server software, and site security issues. If Rohring Results believes it will take a significant amount of time to fix the problem, we will advise the client before proceeding. In most cases, fixing problems on a foreign hosting server is billable.

Website Maintenance & Hosting: There quoted maintenance fees. Most people do some work on their site every year, for which we offer several plans. We can make certain parts of the site updatable by you by implementing a custom Content Management System. For work we do on the site after going live, we charge on an hourly basis. If you expect that maintenance will be a regular occurrence, you can buy a prepaid maintenance contract that affords a discounted hourly rate. If need be, we can customize a maintenance plan for your needs, but no plan is required.

Website Maintenance Payment Obligations: Depending upon the nature of the website changes, prepayment may be required. Should the client be invoiced after the changes are completed, the invoice is due upon receipt. If payment is not received within 30 days, the maintenance changes may be taken down until payment is received. After 60 days, there may also be a reposting fee added to the outstanding maintenance invoice balance.

Development Process

Homepage Design – Once the site design is approved by the client, usually via email consent, the design is considered ready for implementation. Should the client wish to make changes to a design they have approved, those changes are billable at our standard hourly rate.

Navigation – Once site outline/map is approved by the client, usually via email consent, the site navigation is considered ready for implementation. Combined with the approved graphic design, this becomes the site structure. Once we build this structure per client approval, any subsequent changes are billable at our standard hourly rate.

Content – Provision of content is customer’s responsibility, unless specifically negotiated ahead of time as part of the project proposal.

Text content – Copy for all website pages and links needs to be delivered digitally and should be carefully proof-read by the client. Two rounds of revisions will be provided free of charge. Subsequent revisions will be billable at our regular hourly rate.

Copy development – Should client wish Rohring Results to develop content for the site, website copy is billable at our regular hourly rate. Development of copy is accomplished via Rohring Results Web Development interviewing the client about the topic areas to be addressed on their web pages. Rohring Results then composes appropriate copy, submits to the client for review, edit, and approval. Approved copy is then posted to the web pages.

Graphical content – Images outside of the website design must be provided in digital form or in a form that can be easily scanned, unless otherwise provided for in customer’s contract. Subsequent revisions will be billable at our regular hourly rate.

Database Implementation – Entry of data for database applications is considered client’s responsibility. Entry of data by Rohring Results is billable, unless otherwise provided for in customer’s contract.

Email – We offer free domain-based email accounts to our clients as part of any hosting contract. If site is not hosted by Rohring Results, we take no responsibility for setting up and troubleshooting email problems.

Training – For websites with administrative control panels or content management systems, a one-hour Basic Training (Editor Access) will be provided. Additional training and/or Advanced Training can be scheduled at an additional fee.

Technical Support – We offer local and long-distance phone support to our clients.

Training and Tutorials

Because customer service is in integral part of our business strategy, our projects include a one-time complimentary training session in order for our clients to better make use of their new web technology. Additional training hours can be purchased at our standard hourly rate or applied against your existing maintenance contract.

Domain Transfers and DNS Management

For domains not originally registered with Rohring Results, there will be a fee to either transfer to the domain into our registration platform, or to transfer-out to another registrar. If your domain is not registered with Rohring Results, DNS management and troubleshooting tasks are billable at our hourly rate.

Websites with Proprietary Source Code

Should client contract with Rohring Results to write custom code for a website application, this code is not transferable to a new developer or host. Custom written source code is considered the property of Rohring Results Web Development and cannot be shared with other developers. Clients are granted a license to use custom software code while on Rohring Results servers only. Rohring Results Web Development retains ownership of the code.

In some cases, Rohring Results will install software for the client’s use that has been built by a third party. Examples include WordPress software, FCK editor software, shopping carts, photo galleries, etc. In these instances, clients will be subject to the terms and conditions of the third party who owns the software, and may use the software as a licensee only. No ownership rights of any kind are transferred to the client.

Access to or transfer of proprietary source code could result in a security risk to Rohring Results and its clients who are running similar pieces of code. In order to provide custom software development services, clients give us access to private and/or sensitive information, trade secrets, proprietary pricing and business methods. If clients believed that we may be sharing this information with outside developers, they could lose faith that we are protecting their proprietary information. Therefore, neither access nor transfer of any code built for any purpose that is unique and not commonly and publicly available can be granted. Should client want us to build software to run on another server, it must be disclosed upfront and specifically contracted for.

Website components that ARE transferable to another host include html code, graphics, logos, pictures, navigation, text, and the data residing within a database (but not the code). Hourly fees will apply for any special work that needs to be done to transfer those parts of website that do not violate the other paragraphs in this section.

Non-Domain-Based Troubleshooting

Rohring Results Web Development maintains and troubleshoots the websites we develop for our clients, as well as any domain-based email accounts of those websites. We do NOT assume responsibility for upkeep or provide non-billable troubleshooting on our clients’ ISPs (Internet Service Providers), ISP-based email accounts (name@charter.net, name@3rivers.net, etc), your home or office internet connections, or any other non-domain-based issues outside Rohring Results Web Development’s realm of service. Provision of non-domain-based troubleshooting services will be billable at our normal hourly rate.

This Terms of Service Agreement sets out the terms and conditions on which you (the Client) have engaged Rohring Results SEO to perform certain Services as outlined below. This is a legally binding agreement between you and Rohring Results.

1. Services

1.1 Rohring Results offers internet marketing services that include, but are not limited to: Search Engine Optimization (hereinafter known as “SEO”)

1.2 SEO Services

Rohring Results provides SEO services to the Client for mutually agreed keywords, pages, and prices as agreed between the parties before the commencement of this Agreement.

1.3 The Client authorizes Rohring Results to appoint agents and or contractors from time to time to assist in the provision of the Services under this Agreement.

2. Rohring Results’s Obligations

2.1 Rohring Results will provide Services to the Client in accordance with Rohring Results`s standard policies and procedures. Rohring Results reserves the right to reject Clients for any other reason, at Rohring Results`s sole discretion. Rohring Results will be responsible for all aspects of providing the Services.

2.2 All Rohring Results rules, policies and operating procedures concerning privacy, pricing, customer service, and all other aspects of the Services will apply, and Rohring Results may change its rules, policies and operating procedures from time to time in its sole discretion.

3. SEO Reports and Activities

3.1 Rohring Results’s link building activities (“off-page optimization”) are confidential and Rohring Results does not disclose these activities. However, to provide a client with feedback about how a domain is progressing with SEO services.

4. Fees & Payment

4.1 All fees for Services provided to the Client are due and payable in full, in advance of the provision of Services.

4.2 A Client can make payments to Rohring Results by credit card or bank transfer.

4.3 If the Client provides Rohring Results with their credit card information, the Client authorizes Rohring Results to automatically charge their credit or debit card for charges that apply to the Client’s account. Recurring charges will be posted to the Client’s credit card until such time that the Client cancel’s Rohring Results’s service.

4.4 If the payment method is credit card, Rohring Results will attempt to charge the Client’s credit card on the monthly anniversary date of the client first ordering services.

4.5 All invoiced fees must be received by 5pm on the stipulated due date on the invoice.

4.6 Charges not paid by the due date for any reason might result in a suspension of Services until full payment is received.

4.7 The Client acknowledges that any unpaid invoices will be sent to a collection agency after 2 months.

4.8 Except in the case of a material breach of this agreement by Rohring Results, Rohring Results does not issue refunds of any fees for any reason.

5. Cancellation of Services

5.1 This Agreement shall renew at the end of each 30-day period for a successive 30-day term unless either party provides a minimum of 30-days written notice of its intention not to renew or if both parties agree to enter a new contract term for a determined time period.

5.2 Cancellations become effective on the day they are processed by Rohring Results. The Client will be notified of the cancellation via email.

6. Warranty

6.1 Rohring Results expressly disclaims any and all warranties regarding or related to this agreement other than those imposed by statute under the laws of the Florida.

6.2 Rohring Results makes no warranty or representation:

6.2.1. as to the position your advertisement is placed on a search result page, or the frequency and time of day that your advertisement is displayed;

6.2.2. for any specific result on any search engine;

6.2.3. as to the quantity or quality of increased traffic or sales to the Client’s Website; or

6.2.4. as to Client Website’s ranking. In particular, the Client acknowledges that the search engines change their ranking algorithms on a regular basis and new sites and competitor sites may be being optimized and submitted continually.

6.3 While Google’s results are displayed on other search engines, Rohring Results’s Services are aimed at increasing visibility and boosting traffic from Google. Google does change its algorithm and Rohring Results is not responsible for the client’s rankings due to this algorithm change. Rohring Results will endeavor to maintain the Client’s Google rankings, but the Client acknowledges that Rohring Results is not liable for any loss of business due to ranking fluctuations caused by Google algorithm changes. Rohring Results is not responsible for the Client’s ranking fluctuations that may have been caused by this previous SEO work.

6.4 The Client acknowledges and agrees that:

6.4.1. the information available on or through the Client’s Website following the application of the Services is not reviewed, controlled or examined by Rohring Results in any way before it appears on Client’s Website;

6.4.2. Rohring Results does not endorse, verify or otherwise certify the contents of any such information; and

6.4.3. The Client remains at all times legally responsible for the content of the Client’s Websites (including in connection with infringement of intellectual property rights of any other party).

6.5 Rohring Results does not warrant or guarantee that:

6.5.1. any information available on or through Rohring Results will be free of infection by viruses.

6.5.2. that the functions or services performed by Rohring Results or a Supplier will be uninterrupted or error-free, or that defects in Services will be corrected.

6.6 The Client remains responsible for the ongoing security and integrity of their own software, website, networks and systems.

6.8 The Client agrees to share the Client’s website URL, keywords used for SEO purposes, website design, and/or social media profile URLs created/or managed by Rohring Results on Rohring Results marketing materials (such as websites, proposals, and portfolio examples), unless the Client instructs otherwise.

7. Indemnity

The Client will indemnify Rohring Results and its customers, suppliers, directors, officers, agents and employees from and against any and all losses, costs, damages, liabilities and expenses (including, without limitation, reasonable legal fees) arising out of or relating to any breach by the Client of any of the terms of this Agreement.

8. Limitation of Liability

Rohring Results shall not be liable to the Client or any entity or person claiming through or under the Client for any loss of profit or income or other indirect, consequential, incidental, or special damages, whether in an action for contract or tort, in connection with this Agreement, even if Rohring Results has been advised of the possibility of such damages. In no event shall Rohring Results`s liability to the Client hereunder exceed the amount paid to Rohring Results by the Client for the previous one (1) month of services. This limit is cumulative and the existence of more than one claim will not enlarge the limit. The Client acknowledges that these limitations of liability are an essential element of the bargain between the parties and in their absence the terms and conditions of this agreement would be substantially different.

9. Agreement

This Agreement constitutes the entire understanding and agreement of the parties with respect to the subject matter hereof. This Agreement may be amended from time to time in Rohring Results’s sole discretion. An email communication sent to the Client’s last known email address will be deemed sufficient notice of any such changes in this Agreement. This Agreement shall be binding upon and inure to the benefit of the parties` successors and permitted assigns; provided however, that the Client may not assign this Agreement, in whole or in part, without Rohring Results`s prior written consent and any assignment by the Client without such consent shall be null and void.

This Agreement shall be governed by and interpreted in accordance with the laws of the state of Florida without regard to its rules pertaining to conflict of laws. Any litigation or dispute resolution related to this Agreement shall take place in Florida, and the parties hereby consent to the jurisdiction of the state and federal courts located therein. Except as otherwise expressly set forth herein, any notice required or permitted to be given under this Agreement shall be sufficient if in writing, in the English language, and sent via Florida Post Certified Mail, return receipt requested. If any provision of this Agreement shall be held by a court of competent jurisdiction to be unenforceable, that provision will be severed only to the extent minimally necessary, and the remaining provisions of this Agreement will remain in full force and effect. The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default and will not act to amend or negate the rights of the waiving